Emerald Avalon

Emerald Avalon aged care home is located: 126 Borilla Street Emerald, QLD, 4720 • Tel: (07) 4988 2800

Welcome to Emerald Avalon — your home in the heart of Emerald.

At Emerald Avalon, we’re all about creating a space that feels safe, welcoming, and full of life. We’d love for you to call it home. Here, you’ll be greeted by a genuine country warmth and a team that truly cares. Our staff are not only experienced and professional, but also friendly and down-to-earth, the kind of people who’ll know your name and stop for a chat. There’s always something happening at Emerald Avalon. Whether it’s getting creative with arts and crafts, joining in for a lively bingo game, catching a movie, or simply relaxing with a coffee in our café, there are plenty of ways to connect and unwind. Our intergenerational playgroup visits bring a special kind of joy, little ones filling the space with laughter, cuddles, and playful energy. You can also stretch your body and your mind with our Active Avalon program (tailored by an exercise physiologist) and interesting talks on everything from local history to robotics, thanks to our local library. Inside, you’ll find light-filled spaces, artwork featuring familiar local scenes, and thoughtfully designed rooms with comfy chairs, and TVs. Many of our rooms open directly onto community lounges or peaceful garden areas, perfect for catching up with visitors or enjoying a quiet moment outdoors.

Learn about this home’s history

Download brochure

Premium services

Standard

Single room + shared ensuite

This bright and freshly updated deluxe room at Emerald Avalon offers 35 square metres of comfortable living space — just the right size to make it feel like home. It’s been fully refurbished and is in excellent condition, with a shared ensuite that's been thoughtfully updated too. You’ll have air conditioning to stay comfortable year-round, a TV for a bit of downtime, and a nurse call system so help is always close by when you need it. A cosy, well-kept space that gives you both comfort and peace of mind.

35m²

Deluxe

Single room + private ensuite

This fully refurbished deluxe room at Emerald Avalon offers a comfortable 35 square metres of space — perfect for settling in and making it your own. It’s in great condition, with fresh finishes throughout, and comes with its own private ensuite. You’ll also have air conditioning to keep things just the way you like them, a TV for when you want to unwind, and a nurse call system for peace of mind. It’s a warm, inviting space that feels like home — with all the little comforts that make a big difference.

35m²

Shared

Shared room + private ensuite

This beautifully refreshed shared room at Emerald Avalon offers 35 square metres of well-designed space, giving you comfort and room to feel at ease. It’s been fully refurbished and is in excellent condition, with a shared ensuite that’s clean, modern, and easy to access. You’ll also enjoy features like air conditioning to keep things comfortable, a television for entertainment, and a nurse call system for added peace of mind. It’s a thoughtfully updated space that balances privacy, connection, and everyday comfort.

35m²

All rooms feature:

Built in wardrobe
Staff call points
Quality fittings and fixtures
24 hours a day nurse call system
Adjustable bed

Access to:

Garden • Large, welcoming communal areas • Outdoor areas

Jump to pricing

Enjoy a full range of specialised aged care services at Respect Emerald Avalon

Our team takes the time to get to know what you need, but also what you enjoy, so we can support you in a way that still lets you live life on your terms. The staff here aren’t just experienced—they’re warm, approachable, and genuinely care about making your day better. More than anything, we want you to feel comfortable, respected, and right at home.

Residential aged care

Palliative care

Respite care

Retirement Living Units

Additional Allied Health services

Onsite cafe

Registered nurse rostered 24/7

24 hour nurse call system

public transport at the front gate

5 minutes from services and amenities

Dementia care

Services + Amenities

At Emerald Avalon, you’ll find the freedom to live the way you want — whether that means enjoying quiet moments in a cosy, comfortable space or joining in on activities and making new friends. We offer different accommodation options to suit your needs, along with flexible care that respects your lifestyle and choices. You can treat yourself to a visit with our hairdresser, borrow a book from the local library’s weekly drop-off, attend regular chapel services from a variety of faiths, or stay active with our tailored exercise program. Some of these extras are part of our additional services package, which may come with a small daily fee — but the choice is always yours.

Experienced team

You can rest easy, every day. Our committed, passionate team is available around the clock to provide residents with the highest level of care and support.

Registered nurses (24 hours/day)
Housekeeping services (cleaning, laundry)
Hairdresser
Sightseeing excursions

Tailored services

Residents also have access to tailored services (including frequent visits from specialists) such as:

Physiotherapists
Podiatrists
Speech pathologists
Dieticians
Hairdressers
Dental services
24 hour registered nurses
Doctor visits
Active Avalon exercise program

Nutrition

Our chefs provide tasty, nutritious meals using only the freshest ingredients. Our menus are nutritious and varied and food is cooked fresh on site. Special dietary requirements are catered for to meet individual and cultural needs.

Prepared fresh, on site
Healthy and well balanced
Daily picks of seasonally fresh fruits & vegetables
Tasty and nutritious hot meals every day

Activities + excursions

At Emerald Avalon, staying socially active is part of everyday life. From arts and crafts twice a week to movie afternoons, bingo, live entertainment, and regular barbecues, there’s always something happening. Residents enjoy weekly visits from our intergenerational playgroup, shopping trips, community outings, and even the chance to get their hands dirty with our gardening group. It’s all thoughtfully planned by our social care team to help everyone feel connected, engaged, and free to join in at their own pace.

Sense of community

At Emerald Avalon, we see residents as individuals, not patients. Here, staff and residents often become like extended family, creating a warm and welcoming environment where everyone feels a strong sense of belonging. It's a place where meaningful friendships flourish and residents are supported to stay active and connected—both within our home and in the wider Emerald community.

In person + video calls

Family and friends may visit Emerald Avalon anytime. For added peace of mind, remote video calls are also always available. Our team is skilled and always on hand to assist with technology to set up a successful video call.

What families are saying

Thanks everyone of you, all that have cared and looked after Glenys over the past 10years. For your Loyal staff nurses that kept me in contact with her health happenings especially over the past 2 years that I didn't get to see her. Glenys appreciated your care and company over this time. I also appreciated the doctors from Bendigo for the information over her final few days and keeping her comfortable. All the very best to you all in appreciation.

Elva Raggatt

Family member of resident at Coates

01 / 01

Explanation of fees at Emerald Avalon

Your own personal circumstances and financial situation will influence the amount you pay for your place in an aged care home. The Government determines how much you pay or may be required to contribute. For some people the Government will pay for most of the costs and for others, that can afford to, the Government will ask you to contribute more. We have a range of options that cater to everybody, no matter what their financial situation is.

Basic daily fee

This fee covers the cost of day-to-day services, such as meals, cleaning, laundry and facilities management, and is payable by all residents.

Based on current rate:

$66.80

$24,382

The basic daily fee = 85% of the single person rate of the basic age pension. This changes twice per year.

Hotelling supplement contribution

This supplement covers daily living expenses such as cleaning, meals, and laundry, over and above the basic daily fee.

Payable depending on the resident’s assessable assets and income. You may be eligible for Governmental financial assistance.

Daily cap:

$22.15

Non-clinical care contribution

This covers the cost of non-clinical services like social support, lifestyle activities, and administration.

Payable depending on the resident’s assessable assets and income. You may be eligible for Governmental financial assistance.

Daily cap:

$105.30

Lifetime cap:

$135,318.69 or

the resident has been in aged care for more than four years.

Learn more out financial Government assistance at: myagedcare.gov.au

Accommodation cost

This covers the cost of living in a residential aged care home. You may be eligible for Governmental financial assistance.

How will I know if I’m eligible for financial assistance for aged care?

Financial assistance is available to those who truly need it. A means assessment will determine your eligibility based on your financial situation.

The Australian Government will pay your aged care costs if:

Your income is below:

$34,762.00

Your assets are below:

$63,000.00

You pay full if:

Your income is greater than:

$33,849.40

Your assets are greater than:

$210,555.20

What are my options if I am self-funding my aged care accommodation?

The good news is, if you are paying for your accommodation costs without Government assistance, you have a choice as to how you pay:

Option 1: RAD

A lump sum payment:

$400,000 Shared room

$425,000 Standard room

$475,000 Deluxe room

RAD = Refundable Accommodation Deposit
Fully refundable when you leave the home, less 2% per annum (maximum 5 years).

Option 2: DAP

Daily payments:

$92.38 Shared room

$98.16 Standard room

$109.71 Deluxe room

DAP = Daily Accommodation Payment
Rental-style, non-refundable payments.

Option 3: RAD + DAP

A combination of 50% RAD + 50% DAP
50% refundable when you leave the home, less 2% per annum (maximum 5 years).

Example of combination payment of a standard room:
50% refundable deposit (RAD) of $200,000
and 50% daily payment (DAP) of $46.19

A word to prospective residents

Before becoming a resident at Emerald Avalon, it’s important for you and your loved ones to have an honest, open discussion. After all, this may be a significant lifestyle change, which can bring about many questions. To help you have the conversation, we’ve detailed key steps for those considering aged care.

View key steps

Have questions?

We're happy to answer them! Please provide your details below and we'll get back to you, plus send you an info kit brochure about Emerald Avalon.

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What families are saying

Basic daily fee

Hotelling supplement contribution

Non-clinical care contribution

Accommodation cost

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