Chaffey House

Chaffey House aged care home is located: Lot 2, Main Avenue North, Merbein, Victoria, 3505 • Tel: (03) 5025 1200

Where Care, Community, and Comfort Come Together

Chaffey House, formerly Chaffey Aged Care, has been part of the local community since 2007 and is now proudly operated by Respect. Over the years, the home has grown to accommodate 100 residents, offering permanent, respite, dementia-specific, and palliative care. Recent upgrades include a welcoming café, new furnishings, a state-of-the-art laundry, gym, and refurbished kitchen and staffroom, providing residents, visitors, and staff with modern, comfortable spaces. With landscaped gardens and a vibrant program of activities, Chaffey House provides more than just aged care, it offers a true sense of belonging. Guided by values of respect, compassion, and integrity, our dedicated staff and allied health professionals are committed to making a meaningful difference in the lives of residents every day.

Learn about this home’s history

Download brochure

Premium services

Standard room

Single room + private ensuite

Each carpeted single room includes a private ensuite, a single bed, bedside table, chair, flat-screen digital television, and a built-in robe. Rooms overlook our beautifully landscaped gardens, are air-conditioned with reverse-cycle units, and feature bathrooms heated with IXL tastic systems to ensure residents enjoy warmth and comfort year-round. Room sizes range from 13.5 m² to 17.7 m² and can be personalised to feel like home.

13.5 to 17.7m²

Premium room

Single room + private ensuite

Our premium rooms in Wing 5, completed in 2017, are spacious 24 m² single rooms with private ensuites. Each room is furnished with a king single bed, bedside table, chair, built-in cabinetry, mirrored wardrobe, and flat-screen TV. Overlooking landscaped gardens or the greater Merbein Common, rooms feature vinyl flooring, reverse-cycle air conditioning, ceiling fans, and heated bathrooms to ensure resident comfort year-round.

approx 24m²

Deluxe room

Single room + private ensuite

Our deluxe rooms, introduced in the 2017 wing, are spacious 24 m² single rooms with private ensuites. Each room comes furnished with a king single bed, bedside table, chair, built-in mirrored robe, and flat-screen TV. Overlooking landscaped gardens or the Merbein vineyard, the rooms feature vinyl flooring, reverse-cycle air conditioning, ceiling fans, and heated bathrooms to ensure year-round comfort.

24m²

All rooms feature:

Built in wardrobe
Staff call points
Quality fittings and fixtures
24 hours a day nurse call system
Adjustable bed
Emergency call system
Ceiling fans and/or air conditioning
Flat-screen TV

Access to:

Cafe • Large, welcoming communal areas • Gardens and courtyards • Outdoor areas

Jump to pricing

Enjoy a full range of specialised aged care services at Respect Chaffey House

Our team takes the time to get to know what you need, but also what you enjoy, so we can support you in a way that still lets you live life on your terms. The staff here aren’t just experienced, they’re warm, approachable, and genuinely care about making your day better. More than anything, we want you to feel comfortable, respected, and right at home.

Residential aged care

Palliative care

Secure dementia care

Respite care

Additional Allied Health services

Registered nurse rostered 24/7

24 hour nurse call system

Services + Amenities

At Respect Chaffey House, you’re free to live life your way, whether that’s relaxing in a quiet, cosy space or getting involved in activities and meeting new people. We offer a range of accommodation options to suit your needs, with care that’s flexible and built around your routine and preferences. There’s always something happening to keep your days interesting, Some of the extra services are part of our additional services package, which may come with a small daily fee.

Experienced team

You can rest easy, every day. Our committed, passionate team is available around the clock to provide residents with the highest level of care and support.

Registered nurses (24 hours/day)
Hairdresser
Sightseeing excursions
Volunteer-run coffee club (Tuesdays)
Men’s Shed

Tailored services

Residents also have access to tailored services (including frequent visits from specialists) such as:

Physiotherapists
Podiatrists
Speech pathologists
Dieticians
Hairdressers
Dental services
24 hour registered nurses
Doctor visits

Nutrition

Our chefs provide tasty, nutritious meals using only the freshest ingredients. Our menus are nutritious and varied and food is cooked fresh on site. Special dietary requirements are catered for to meet individual and cultural needs.

Prepared fresh, on site
Healthy and well balanced
Daily picks of seasonally fresh fruits & vegetables
Tasty and nutritious hot meals every day

Activities + excursions

There’s always something happening at Chaffey House. Since opening in 2007, we’ve been committed to providing the highest standard of person-centred care, making every resident feel at home. From social gatherings and group activities to quiet moments in our lounges or dining room with panoramic views of the river flats, residents can enjoy a variety of experiences to suit their mood. Our beautifully landscaped gardens and courtyards offer peaceful spaces to relax, while special events, lifestyle programs, and our legendary Friday happy hour bring everyone together.

Sense of community

We see our residents as individuals, not patients. Here, staff and residents often become like extended family, creating a warm and welcoming environment where everyone feels a strong sense of belonging. It's a place where meaningful friendships flourish and residents are supported to stay active and connected, both within our home and in the wider community.

In person + video calls

Family and friends may visit anytime. For added peace of mind, remote video calls are also always available. Our team is skilled and always on hand to assist with technology to set up a successful video call.

What families are saying

I'm very well looked after, staff are wonderful. I love seeing our general manager at lunchtimes in the dining room. I'm enjoying the Resident meetings.

Judith Robinson

Family member of resident at Chaffey House

01 / 04

I fully appreciate all that the care that I receive at all times and the fact that the staff are prepared to chat to us. The staff are brilliant, I am treated with respect. It's top class.

Doris

Resident at Coates

02 / 04

The service my mother is receiving has been wonderful. The carers are genuine, helpful and mostly regular workers.

Deb Leech

Respect Home Care client

03 / 04

I am happy with the care Douglas is receiving.

Barbara Berry

Family of resident at Mareeba Gardens

04 / 04

Explanation of fees at Chaffey House

Your own personal circumstances and financial situation will influence the amount you pay for your place in an aged care home. The Government determines how much you pay or may be required to contribute. For some people the Government will pay for most of the costs and for others, that can afford to, the Government will ask you to contribute more. We have a range of options that cater to everybody, no matter what their financial situation is.

Basic daily fee

This fee covers the cost of day-to-day services, such as meals, cleaning, laundry and facilities management, and is payable by all residents.

Based on current rate:

$66.80

$24,382

The basic daily fee = 85% of the single person rate of the basic age pension. This changes twice per year.

Hotelling supplement contribution

This supplement covers daily living expenses such as cleaning, meals, and laundry, over and above the basic daily fee.

Payable depending on the resident’s assessable assets and income. You may be eligible for Governmental financial assistance.

Daily cap:

$22.15

Non-clinical care contribution

This covers the cost of non-clinical services like social support, lifestyle activities, and administration.

Payable depending on the resident’s assessable assets and income. You may be eligible for Governmental financial assistance.

Daily cap:

$105.30

Lifetime cap:

$135,318.69 or

the resident has been in aged care for more than four years.

Learn more out financial Government assistance at: myagedcare.gov.au

Accommodation cost

This covers the cost of living in a residential aged care home. You may be eligible for Governmental financial assistance.

How will I know if I’m eligible for financial assistance for aged care?

Financial assistance is available to those who truly need it. A means assessment will determine your eligibility based on your financial situation.

The Australian Government will pay your aged care costs if:

Your income is below:

$34,762.00

Your assets are below:

$63,000.00

You pay full if:

Your income is greater than:

$33,849.40

Your assets are greater than:

$210,555.20

What are my options if I am self-funding my aged care accommodation?

The good news is, if you are paying for your accommodation costs without Government assistance, you have a choice as to how you pay:

Option 1: RAD

A lump sum payment:

$400,000 Standard room

$450,000 Premium room

$500,000 Deluxe room

RAD = Refundable Accommodation Deposit
Fully refundable when you leave the home, less 2% per annum (maximum 5 years).

Option 2: DAP

Daily payments:

$92.38 Standard room

$103.93 Premium room

$115.48 Deluxe room

DAP = Daily Accommodation Payment
Rental-style, non-refundable payments.

Option 3: RAD + DAP

A combination of 50% RAD + 50% DAP
50% refundable when you leave the home, less 2% per annum (maximum 5 years).

Example of combination payment of a standard room:
50% refundable deposit (RAD) of $200,000
and 50% daily payment (DAP) of $46.19

A word to prospective residents

Before becoming a resident at Chaffey House, it’s important for you and your loved ones to have an honest, open discussion. After all, this may be a significant lifestyle change, which can bring about many questions. To help you have the conversation, we’ve detailed key steps for those considering aged care.

View key steps

Have questions?

We're happy to answer them! Please provide your details below and we'll get back to you, plus send you an info kit brochure about Chaffey House.

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Experienced team

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Nutrition

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Sense of community

In person + video calls

What families are saying

Basic daily fee

Hotelling supplement contribution

Non-clinical care contribution

Accommodation cost

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