Masters Lodge

Masters Lodge aged care home is located: 33 Jensen Drive, Urraween QLD 4655 • Tel: (07) 4191 2200

Settle In, Feel at Home at Masters Lodge

Nestled among fragrant frangipanis, vibrant rose bushes, and tranquil garden spaces, Respect Masters Lodge sits in the heart of Hervey Bay, a calm, inviting place that feels like home the moment you arrive. Respect Masters Lodge is tucked away on a quiet street in the heart of Hervey Bay, just minutes from shops, local services, and public transport. Our dedicated team is here 24/7, offering thoughtful, high-quality care that supports both your physical and emotional wellbeing. With a genuine care for residents, our staff create a warm, family-like environment where you’ll feel truly at home. Enjoy a quiet cuppa in our courtyard, take a walk along the garden paths, or join the fun with live music, karaoke, bingo, trivia, and arts and crafts.

Learn about this home’s history

Download brochure

Premium services

Standard room

Single + private ensuite

This well-kept room at Respect Masters Lodge offers 18 square metres of comfortable living space and is in great condition throughout. It comes with heating and cooling to keep things just right year-round, a private balcony for fresh air and quiet moments, and a nurse call system for added peace of mind.

18m²

Deluxe room

Single + private ensuite

This well-kept deluxe room at Respect Masters Lodge offers 18 square metres of comfortable living space and is in great condition throughout. It comes with heating and cooling to keep things just right year-round, a private balcony for fresh air and quiet moments, and a nurse call system for added peace of mind.

18m²

All rooms feature:

Built in wardrobe
Staff call points
Quality fittings and fixtures
24 hours a day nurse call system
Adjustable bed

Access to:

Garden • Large, welcoming communal areas • Outdoor areas • BBQ area • Coffee shop • Two kitchenettes

Jump to pricing

Enjoy a full range of specialised aged care services at Respect Masters Lodge

Our team takes the time to get to know what you need, but also what you enjoy, so we can support you in a way that still lets you live life on your terms. The staff here aren’t just experienced—they’re warm, approachable, and genuinely care about making your day better. More than anything, we want you to feel comfortable, respected, and right at home.

Residential aged care

Palliative care

Secure dementia care

Respite care

Retirement Living Units

Additional Allied Health services

Chapel/prayer room

Onsite cafe

Registered nurse rostered 24/7

24 hour nurse call system

public transport at the front gate

5 minutes from services and amenities

Services + Amenities

At Respect Masters Lodge, you’re free to live life your way — whether that’s relaxing in a quiet, cosy space or getting involved in activities and meeting new people. We offer a range of accommodation options to suit your needs, with care that’s flexible and built around your routine and preferences. There’s always something happening to keep your days interesting, Some of the extra services are part of our additional services package, which may come with a small daily fee.

Experienced team

You can rest easy, every day. Our committed, passionate team is available around the clock to provide residents with the highest level of care and support.

Registered nurses (24 hours/day)
Hairdresser
Sightseeing excursions
Minibus for outings

Tailored services

Residents also have access to tailored services (including frequent visits from specialists) such as:

Physiotherapists
Podiatrists
Speech pathologists
Dieticians
Hairdressers
Dental services
24 hour registered nurses
Doctor visits
Occupational therapists

Nutrition

Our chefs provide tasty, nutritious meals using only the freshest ingredients. Our menus are nutritious and varied and food is cooked fresh on site. Special dietary requirements are catered for to meet individual and cultural needs.

Prepared fresh, on site
Healthy and well balanced
Daily picks of seasonally fresh fruits & vegetables
Tasty and nutritious hot meals every day
Nutritionist checked meals

Activities + excursions

There’s never a dull moment at Respect Masters Lodge. Mornings and afternoons come alive with live music, from singers and bands to dancers who always draw a crowd. If you’ve got a love for performing — or just enjoy singing along — our karaoke sessions are a favourite. You can hop on our minibus for a trip to the beach or a local café, or stay in and enjoy bingo, trivia, or arts and crafts. We also offer cognitive stimulation activities, a library trolley full of books, DVDs and music, and a dedicated 16-bed Memory Support Unit that follows the Montessori approach. Hobbies and pastimes are tailored to suit your interests, because we believe you should always have the chance to keep doing what you love.

Sense of community

We see our residents as individuals, not patients. Here, staff and residents often become like extended family, creating a warm and welcoming environment where everyone feels a strong sense of belonging. It's a place where meaningful friendships flourish and residents are supported to stay active and connected—both within our home and in the wider Emerald community.

In person + video calls

Family and friends may visit anytime. For added peace of mind, remote video calls are also always available. Our team is skilled and always on hand to assist with technology to set up a successful video call.

What families are saying

Thank you to everyone, especially the Nursing Staff, for their patience & compassion while Ray was a resident at Chaffey House. The care and dedication of the nurses, particularly during his last week is greatly appreciated. Thank you also from myself & my husband Michael, for all the assistance given to us both in person and on the phone. Nothing was too much trouble, and all staff went above & beyond to do whatever was needed. Best wishes to all.

Cheryl Webb

Family member of resident at Chaffey House

01 / 02

[...] We all so much appreciate your help with everything and especially helping Victor. That was special for all of us.

Robyn McIntyre

Family of resident at Glenella Care

02 / 02

Explanation of fees at Masters Lodge

Your own personal circumstances and financial situation will influence the amount you pay for your place in an aged care home. The Government determines how much you pay or may be required to contribute. For some people the Government will pay for most of the costs and for others, that can afford to, the Government will ask you to contribute more. We have a range of options that cater to everybody, no matter what their financial situation is.

Basic daily fee

This fee covers the cost of day-to-day services, such as meals, cleaning, laundry and facilities management, and is payable by all residents.

Based on current rate:

$66.80

$24,382

The basic daily fee = 85% of the single person rate of the basic age pension. This changes twice per year.

Hotelling supplement contribution

This supplement covers daily living expenses such as cleaning, meals, and laundry, over and above the basic daily fee.

Payable depending on the resident’s assessable assets and income. You may be eligible for Governmental financial assistance.

Daily cap:

$22.15

Non-clinical care contribution

This covers the cost of non-clinical services like social support, lifestyle activities, and administration.

Payable depending on the resident’s assessable assets and income. You may be eligible for Governmental financial assistance.

Daily cap:

$105.30

Lifetime cap:

$135,318.69 or

the resident has been in aged care for more than four years.

Learn more out financial Government assistance at: myagedcare.gov.au

Accommodation cost

This covers the cost of living in a residential aged care home. You may be eligible for Governmental financial assistance.

How will I know if I’m eligible for financial assistance for aged care?

Financial assistance is available to those who truly need it. A means assessment will determine your eligibility based on your financial situation.

The Australian Government will pay your aged care costs if:

Your income is below:

$34,762.00

Your assets are below:

$63,000.00

You pay full if:

Your income is greater than:

$33,849.40

Your assets are greater than:

$210,555.20

What are my options if I am self-funding my aged care accommodation?

The good news is, if you are paying for your accommodation costs without Government assistance, you have a choice as to how you pay:

Option 1: RAD

A lump sum payment:

$550,000 Standard room

$575,000 Deluxe room

RAD = Refundable Accommodation Deposit
Fully refundable when you leave the home, less 2% per annum (maximum 5 years).

Option 2: DAP

Daily payments:

$127.03 Standard room

$132.80 Deluxe room

DAP = Daily Accommodation Payment
Rental-style, non-refundable payments.

Option 3: RAD + DAP

A combination of 50% RAD + 50% DAP
50% refundable when you leave the home, less 2% per annum (maximum 5 years).

Example of combination payment of a standard room:
50% refundable deposit (RAD) of $275,000
and 50% daily payment (DAP) of $63.51

A word to prospective residents

Before becoming a resident at Masters Lodge, it’s important for you and your loved ones to have an honest, open discussion. After all, this may be a significant lifestyle change, which can bring about many questions. To help you have the conversation, we’ve detailed key steps for those considering aged care.

View key steps

Have questions?

We're happy to answer them! Please provide your details below and we'll get back to you, plus send you an info kit brochure about Masters Lodge.

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Experienced team

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Nutrition

Activities + excursions

Sense of community

In person + video calls

What families are saying

Basic daily fee

Hotelling supplement contribution

Non-clinical care contribution

Accommodation cost

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