1300 144 144 Contact us
Home Care in NSW & Tasmania

Live life your way, in the comfort of your own home.

Enquire today
Home Care in NSW & Tasmania

Live life your way, in the comfort of your own home.

Enquire today

Home Care Made Simple

Receiving care at home doesn’t have to be complicated. We deliver a range of home care services in New South Wales and Tasmania, all individualised to your needs. Our promise is to be by your side right from the beginning of your home care journey when you first start your application process. So sit back, relax and let us do the hard work!

Download brochure Arrow / Right Large
Currently servicing NSW & Tasmania regions for Home Care support.

Services we offer:

Independence at home Independence at home

  • Domestic assistance and general house cleaning
  • Changing bedding and laundry
  • Meal and food preparation
  • Shopping or shop by list
  • Transportation

Personal carePersonal care

  • Personal hygiene
  • Grooming, dressing and bathing, showering
  • Medication prompting and administration
  • Continence care

 social support Social Support

  • Individual social programs
  • Group social programs
  • Dietitians
  • Stay connected with technology
  • Respite services
  • Wellbeing and check ins

Balance and mobility Balance & mobility

  • Allied health
  • Occupational home assessments
  • Personalised physiotherapy
  • Podiatry
  • Falls prevention
  • Exercise programs
  • Mobility aids

home and garden maintenance  Home & garden

  • Home maintenance
  • Safety and monitoring equipment
  • Minor modifications
  • Regular lawn mowing, pruning and gardening
  • Garden safety maintenance
  • Spring cleaning

nursing and clinicalNursing & clinical care

  • Clinical and risk management
  • Medication management
  • Chronic disease management

Home Care Packages

The Australian Government may provide a funded package to help you receive care at home. You will be allocated a package (Level 1, 2, 3 or 4) based on a Government assessment.

A Home Care Package gives you flexibility in care at home services and once assigned a package level, you will need to budget the monthly allocation across your chosen services.

Level 1

This package is assigned to those needing a basic level of care. 

For individuals who approach basic everyday tasks with a bit of difficulty, a personal carer can make life easier.

  • Personal care
  • Meal preparation
  • Shopping
  • Social support
  • Light chores

Annualised funding: $10,271.10

Level 2

This package is assigned to those needing a low level of care.

When individuals feel challenged by everyday tasks, care at home can be a great relief.

  • Personal care 
  • Meal preparation 
  • Social support 
  • Light home & garden maintenance 
  • Transportation to/from appointments

Annualised funding: $18,063.85

Level 3

This package is assigned to those needing an intermediate level of care.

As individual's care needs evolve, additional services may be required in line with their health needs.

  • Personal care
  • Shopping and meal preparation
  • Medication management
  • Memory and/or behavioural support
  • Allied health support
  • Social support
  • Transportation to/from appointments

Annualised funding: $39,310.50

Level 4

This package is assigned to those needing a high level of care.

As individuals develop complex care needs, this package can assist receiving a range of support services.

  • Personal care 
  • Nursing care 
  • Meal preparation 
  • Help with assistive technology 
  • Assistance with home safety modifications 
  • Medication management 
  • Allied health support 
  • Activities to support memory 
  • Transportation to/from appointments 
  • Behavioral support

Annualised funding: $59,593.55

*All services are available across all levels depending on your needs and available funding.

How much does care at home cost?

The cost for receiving care at home is based on the level of support needed and your financial situation.

We can assist you to apply for a government-funded home care package to cover the costs associated with services based on your preferences and care needs. In some situations, the government may require you to pay an income tested care fee towards your care needs. The income tested care fee is based on your financial assets.

Hours & fees

See Our Pricing Arrow / Right Large

The Australian Government may provide a funded package to help you receive care at home. You will be allocated a package (Level 1, 2, 3 or 4) based on a Government assessment.

A Home Care Package gives you flexibility in care at home services and once you’re assigned a package level, we can help you create a budget in line with your chosen services. 

See our Home Care Pricing for details

How to Apply for Government Funding

Are you finding the application process of home care package hard? Do you want some help? Our friendly team of Care Managers can help. With an understanding of the process inside out, we can help you get started right away.

Our team is here to hand-hold you through each of the steps involved, including navigating how government agencies (MyAgedCare and ACAT) work, help with completing the application forms, and accessing private home care services if need be.

Need help? Contact us Arrow / Right Large

Steps to Apply:

  • Contact My Aged Care or Referral

    To get started, you need to contact My Aged Care or MAC at www.myagedcare.gov.au and request an assessment. Once you do that, you'd be assigned a Referral Code. If you'd like to help, Respect can make a referral for an assessment on your behalf and provide interim services while the application process is underway. Let us know if you'd prefer that.

  • Get Assessed

    Next, you'll get assessed over the phone by My Aged Care. This is when you discuss your needs and current situation with them. If you wish, we're happy to be on the phone with you for extra support while you're needs are assessed.

  • In-home Assessment

    If your care needs indicate that you need a Home Care Package, MAC will refer you to an Aged Care Assessment Team (ACAT, ACAS in Victoria) to complete an in-home assessment. The outcome of this assessment will determine whether you're eligible for a Home Care Package, and which Package level would best meet your needs. We're here to assist you with this step, just let us know!

  • Outcome of Assessment

    MAC will notify you of the outcome of your assessment via mail, whether you're eligible for a Home Care Package and if so, the Package level approved. Once you receive this letter, give us a ring and we will assist you with the next steps. Wait times could be high as you'll be put on a national priority-based waitlist.

  • Package Allocation

    MAC will notify you of the allocation of your Package via mail. You'll have 56 days from the date of allocation to choose a provider and start receiving home care. An extension of 28 days is available if needed. Once you're assigned a Package, simply give us a call and we can assist you with the next steps.

  • Your Care Plan

    The last step is to create your customised Care Plan based on your needs, living situation and health. If you've chosen us as your provider, this is where your Care Manager will work on a plan with you, by understanding your lifestyle and needs. Once you're happy with the plan, we can start delivering you the services. Your Respect Care Manager will be by your side throughout the journey!

Partnership throughout the journey

Our promise is to be by your side, when you need us. Whether you qualify for a Home Care Package or not, our Care Managers can help you understand how to best use your budget. Our process of working together is simple in 3 steps:

Telephone Icon

#1 Let's get to know each other.

Give us a call anytime! Our team is here to help you navigate the process and make things simple for you. No question is a bad question, so before our talk, make a list! Whether you're just starting or wanting to make a switch from your current provider, simply let us know and we'll guide you through the process step-by-step.

Evaluate Icon

#2 Tell us about your care needs.

To ensure we're a great match for your specific needs, we’ll perform a needs assessment. During this process, we’ll ask questions regarding your requirements, concerns, surroundings, lifestyle and even your likes and dislikes.

Calender Icon

#3 Finally, let's set up your tailored plan!

Once we have a complete understanding of your needs, we will tailor a plan with you for a safe and supported living. We screen our carers for empathy and integrity to ensure you'll receive kind, compassionate assistance at home.

Got more questions?

Read the FAQs Arrow / Right Large

Read our FAQ section to learn more about the application process, services, benefits and more.

Alternatively, you can simply contact us to get assistance. We’re happy to help!

Respect staff member seated with client
Brochure Icon

Have questions?

Looking for further information on how to get care at home? Please provide your info below and we’ll get back to you, plus send you an info kit brochure about Care at Home.

Would you rather talk to us? Give us a call on 1300 144 144