Government funding and process

How can I prepare for my ACAT assessment?

During the assessment, it is really important that you provide as much detail as possible on how your health and independence would benefit from home care and services.

To prepare for you ACAT assessment, please have the below documents/information handy:

* Medicare card and one other form of identification, for example, driver licence, healthcare card, or passport.
* A copy of any referrals from your doctor.
* Information you already have about aged care services that you may want to discuss.
* Contact details for your GP or other health professionals.
* Information on any support you receive.
* A support person if required.
* Special assistance to communicate, such as a translator or Auslan interpreter, if required.

Got questions? Our Care Managers are ready to help. Contact us for assistance.

Other Frequently Asked Questions


How do I know that we are safe with a Respect carer?

Additional benefits

Besides providing a helping hand, what else can I get out of having support at home?

Career opportunities

I would like to be a caregiver. Are you hiring?


Can someone join me during the assessment?


Is there a cost involved with the ACAT assessment?


Will an income assessment be done?


We can't wait for a Home Care Package. What services can Respect assist with immediately?


What can and can't I use Home Care Package funding for?


How many hours of service am I entitled to?


Does Respect have an exit fee?


How can I switch to Respect from another provider?


Do Respect Home Care support workers have training and qualifications?


Can I choose my own Home Care support worker?


How can I add or cancel a service?