Process

Can someone join me during my ACAT assessment?

The ACAT assessment team will arrange a time to visit your home to discuss your support needs. You may choose to have family or support with you throughout the visit. A friendly Respect representative is available if you would like added support.

Got questions? Our Care Managers are ready to help. Contact us for assistance.

Other Frequently Asked Questions

Safety

How do I know that we are safe with a Respect carer?

Additional benefits

Besides providing a helping hand, what else can I get out of having support at home?

Career opportunities

I would like to be a caregiver. Are you hiring?

Process

How can I prepare for my ACAT assessment?

Fees

Is there a cost involved with the ACAT assessment?

Process

Will an income assessment be done?

Support

We can't wait for a Home Care Package. What services can Respect assist with immediately?

Funding

What can and can't I use Home Care Package funding for?

Service

How many hours of service am I entitled to?

Fees

Does Respect have an exit fee?

Support

How can I switch to Respect from another provider?

Service

Do Respect Home Care support workers have training and qualifications?

Flexibility

Can I choose my own Home Care support worker?

Service

How can I add or cancel a service?