Live life your way, in the comfort of your own home

Home Care Services

Live life your way, in the comfort of your own home

Home Care Services

Home Care Made Simple

Do you need extra help at home? With the Home Care Packages (HCP) Program, you could be eligible for up to $61,440.45 in government support per year.

Receiving help at home doesn’t have to be complicated, and our goal at Respect is to make home care simple, stress-free and person-centred for all. We’re a not-for-profit delivering a range of home care services, all individualised to your specific needs. We believe that everyone deserves the right to stay comfortable and confident in their home, as they age. Our aged care services at home extend across:

Our home care services extend to Auburn, Bankstown, Baulkham Hills, Bella Vista, Blacktown, Campbelltown, Hammondville, Epping, Smithfield, Penrith, Parramatta, Liverpool in Sydney, NSW, and to Hobart, Launceston and surrounds in Tasmania.

Our promise is to be by your side right from the beginning of your home care journey when you first begin your application process. Whether you’re just getting started or wanting to switch package providers, our step-by-step home care guide will help you navigate the complex system with ease.

How we can support you

In-Home Care Providers

Independence at home Independence at home

  • Domestic assistance and general house cleaning
  • Changing bedding and laundry
  • Meal and food preparation
  • Shopping or shop by list
  • Transportation

Personal careIn-home personal care

  • Personal hygiene
  • Grooming, dressing and bathing, showering
  • Medication prompting and administration
  • Continence care

 social support Social support

  • Individual social programs
  • Group social programs
  • Dietitians
  • Stay connected with technology
  • Respite services
  • Wellbeing and check ins

Balance and mobility Balance & mobility

  • Allied health care
  • Occupational home assessments
  • Personalised physiotherapy
  • Podiatry
  • Falls prevention
  • Exercise programs
  • Mobility aids

home and garden maintenance  Home & garden

  • Home maintenance
  • Safety and monitoring equipment
  • Minor modifications
  • Regular lawn mowing, pruning and gardening
  • Garden safety maintenance
  • Spring cleaning

nursing and clinicalNursing & clinical care

  • Clinical and risk management
  • Medication management
  • Chronic disease management

Level 1

This package is assigned to those needing a basic level of care. 

For individuals who approach basic everyday tasks with a bit of difficulty, a personal carer can make life easier.

  • Personal care
  • Meal preparation
  • Shopping
  • Social support
  • Light chores

Annualised funding: $10,588.65

Level 2

This package is assigned to those needing a low level of care.

When individuals feel challenged by everyday tasks, care at home can be a great relief.

  • Personal care 
  • Meal preparation 
  • Social support 
  • Light home & garden maintenance 
  • Transportation to/from appointments

Annualised funding: $18,622.30

Level 3

This package is assigned to those needing an intermediate level of care.

As individual's care needs evolve, additional aged care services may be required in line with their health needs.

  • Personal care
  • Shopping and meal preparation
  • Medication management
  • Memory and/or behavioural support
  • Allied health support
  • Social support
  • Transportation to/from appointments

Annualised funding: $40,529.60

Level 4

This package is assigned to those needing a high level of care.

As individuals develop complex care needs, this package can assist receiving a range of support services.

  • Personal care 
  • Nursing care 
  • Meal preparation 
  • Help with assistive technology 
  • Assistance with home safety modifications 
  • Medication management 
  • Allied health support 
  • Activities to support memory 
  • Transportation to/from appointments 
  • Behavioral support

Annualised funding: $61,440.45

*All services are available across all levels depending on your needs and available funding.

Take control of your home care journey. Whether you’re just getting started or switching providers, we’re here to help you navigate the process and walk you through each step of the way. Start with a no-obligation, free consultation today.

How much does care at home cost?

The cost for receiving care at home is based on the level of support needed and your financial situation.

We can assist you to apply for a government-funded home care package to cover the costs associated with services based on your preferences and care needs. In some situations, the government may require you to pay an income tested care fee towards your care needs. The income tested care fee is based on your financial assets.

How to Apply for Government Funding

Are you finding the application process of home care package hard? Do you want some help? Our friendly team of Care Managers can help. With an understanding of the process inside out, we can help you get started right away.

Our team is here to hand-hold you through each of the steps involved, including navigating how government agencies (MyAgedCare and ACAT) work, help with completing the application forms, and accessing private care services if need be.

Partnership throughout the journey

Our promise is to be by your side, when you need us. Our process of working together is simple in 3 steps:

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#1 Let's get to know each other.

Give us a call anytime! Our team is here to help you navigate the process and make things simple for you. No question is a bad question, so before our talk, make a list! Whether you're just starting the application, or wanting to make a switch from your current provider, simply let us know and we'll guide you through the process step-by-step.

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#2 Tell us about your care needs.

To ensure we're a great match for your specific needs, we’ll perform a needs assessment. During this process, we’ll ask questions regarding your requirements, concerns, surroundings, lifestyle and even your likes and dislikes.

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#3 Finally, let's set up your tailored plan!

Once we have a complete understanding of your needs, we will tailor a plan with you for a safe and supported living. We screen our carers for empathy and integrity to ensure you'll receive kind, compassionate assistance at home.


What can my care package be used for?

The Home Package funding can be used for everything that is required to ensure you maintain independence – we can tailor our services to make sure you’re getting the most out of your funding. Some of the things that it may cover off include:

  • Domestic assistance: including laundry, meal preparation, transportation, grocery shopping.
  • Personal care: support with personal hygiene, medication prompt, continence care, grooming and dressing
  • Community: individual and group social programs, staying connected with technology, carer respite, welfare checks
  • Physical support: falls prevention, exercises at home, mobility care, allied health supports (occupational therapy and physiotherapy)
  • Home and garden maintenance: including minor modifications to improve access, garden cleaning, general maintenance jobs

The sort of things that won’t be included in your package include:

  • Household bills and living expenses
  • Accomodation
  • Home modifications that do not relate to care requirements
  • Travel or accommodation for holidays
  • Entertainment
  • Payment for services and items that fall under Medicare
  • Payment of fees or charges for other types of care or services funded or jointly funded by Australian government

Not sure if your requirements are covered by the Home Package funding? Get in touch with our friendly team and we’ll be able to answer your queries and concerns.

Do I need to be approved before I can access home care?

Before you can access regular aged care services through the home package scheme, you will require an eligibility assessment from the Aged Care Assessment Team (ACAT) to determine the level of service required. If you’re over the age of 65, you’re likely eligible for funding – you just need the assessment to get started! 

However, if you have not yet undergone the assessment and require care sooner, we can help. Get in touch with our friendly team today, and we can work with you to access community or private services while you wait for approval.

How can I help my parent/guardian get access to in-home care?

As our parents get older, it’s important that we make sure they have the support they need to continue living independently and safely. The Australian Government recognises that not everyone will have the skills or the ability to undergo an assessment, without the help of a child, relative, loved one, or carer. As such, you can start the process of getting a referral or undergoing an assessment with My Aged Care.

However, it’s important that this process starts with a conversation with your parent or loved one, about their needs, wants, and how they wish to receive care. Home care services offers a fantastic way for your loved one to maintain their independence and stay in the home longer, while giving you peace of mind that they are being looked after.

How can I switch to Respect from another provider?

Switching your package provider to Respect is easy – we’re here to make the transition as manageable as possible. All you need to do is get in touch with our team, we’ll give you a referral code, you can then inform your current provider to cease services, and then organise a start date with Respect. We’ll walk you through the process to make it as seamless as possible!

Free Resources to Get You Started

Tired of navigating the complexities of My Aged Care alone? Don’t waste another minute trying to decipher the system or wondering how to provide the best care for your loved ones at home. Browse through and download our free reports prepared for each stage of the home care journey.

Complete guide to home care report

Live Life Your Way: Your Step-by-Step Guide to Home Care

Whether you’re seeking support for yourself or a loved one, this guide has been prepared to assist you every step of the way so you can start receiving care and support that you and your family deserve.

How to Prepare for Your Upcoming Assessment

ACAT assessment coming up? Our comprehensive guide is designed to assist you in preparation, ensuring you maximise the outcome of your assessment.

How to switch providers confidently

How to Switch Providers with Confidence

Considering switching providers? Whether you are unhappy with your current provider or simply want to explore better options out there, this free report spills the beans with 7 insider tips for switching home care providers with ease.

Provider comparison checklist

Home Care Provider Comparison Checklist

Ready to shortlist providers? Our provider comparison checklist streamlines the decision-making process, ensuring you find the perfect match for your loved one's care needs.

Why choose Respect?

As we age, many of us will require or benefit from physical, emotional, and community support. And while there are plenty of options for aged care facilities, more Australians are looking at ways to continue living independently, at home. Respect have extended their service offering to allow more seniors to stay in the home for as long as possible.

Respect is a community-centred not-for-profit organisation, that has been in the aged care space since 1922. Our focus is on giving back to the ageing population, by fostering communities of belonging. When it comes to aged care services in the home, our team are there to ensure that each client is able to maintain independence, dignity, and respect. 

We’ll work with you and your family to find the right level of care for your unique set of circumstances. At Respect, we’re here to help you navigate this next stage of life with ease.

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What families are saying

The service my mother is receiving has been wonderful. The carers are genuine, helpful and mostly regular workers.

Deb Leech

Respect Home Care client

01 / 04

This is an awesome provider, always available, and if not they get back to me ASAP. Extremely helpful and caring.

Dianne Hughes

Respect Home Care client

02 / 04

I am safe, and comfortable in my own home. I have lovely people come and help me with home care and garden care and, because I live alone, social company. If I need something concerning my reasons for all the help I get I can ask if my package could pay for it. No, I can’t think of a thing I would change.

Carolyn Harris

Respect Home Care client

03 / 04

The name speaks for itself. It flows on to their clients.

Jantina van Duinen

Respect Home Care client

04 / 04
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Book your free consultation

Simply fill in the form below and we'll walk you through the exact steps to make the most of your home care support, no matter where you're on your home care journey.

What to expect from your free consultation:
🗸 Personalised Guidance
🗸 Clarity and Direction
🗸 Peace of Mind

Would you rather talk to us? Give us a call on 1300 144 144