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Visitations Update 11 May 2020

Visitations Update 11 May 2020

11 May 20

Respect has today commenced a proportionate lessening to its visitor restrictions in Tasmania due to the decreased risk posed by decreasing numbers of community coronavirus transmissions. This initial phase will involve each resident being able to have one 30 minute visit from one visitor this week. Each visitor will need to contact the facility and they will be given a code and instructions on how to make a booking through our website using that code. Once in the booking system you will be taken through a series of educational videos and you will also be asked to declare that you have had an up to date influenza vaccination. Visiting arrangements will be reviewed each week with further changes implemented to increase visiting if the risk remains low. Please be mindful however that we will continue to experience localised outbreaks in the future and we will respond accordingly with individual facility lockdowns moving forward as the situation demands.

There remains in place the capacity to visit the site under exceptional circumstances such as end of life care or when asked by the facility to provide support to a resident who is distressed.

Visitors once on site will be asked to;

  • complete a risk-based questionnaire regarding recent travel and activities;
    • have their temperature taken;
    • be supervised on entry to ensure proper hand sanitisation;
    • maintain social distancing from their loved one of 1.5 meters throughout the duration of their visit;
    • only visit their loved one in their room and with no access to public or communal areas, or to visit other residents; and
    • wear personal protective equipment if deemed necessary in the future depending on the circumstances.

Visits will be limited to 30 minutes and be required to be conducted between 9am to 5pm from Monday to Friday, but will be considered in the situation of a resident receiving end of life care with flexibility in this regard applied on a case by case basis. Visitors who don’t comply with these conditions of entry and/or who do not follow the directions of staff will be asked to leave and refused further entry. Whilst we don’t want to be punitive, we must strictly adhere to these measures to ensure the safety of residents and staff.

This easing of restrictions will bring Tasmania into line with our Victorian homes, and our intention is to continue to relax these restrictions over the coming weeks if circumstances allow.

Respect has deployed extra staff resources within the home to meet the needs of residents at this time. Please remember you can still call at any time, or video call by arranging this with the home your loved one resides in. When talking to your loved one, if you can please reassure them that this is a precautionary measure only, and we are working day and night to ensure their safety whilst having as much social engagement as we can provide in the circumstances.