17 March 20
At Respect we believe that the health and safety of our residents is paramount and feel that is important to take a proactive approach to keep our residents safe. As from Tuesday the 17th of March 2020 all Respect homes will be in lockdown until further notice, with all access from the public (including friends and family) prohibited except in exceptional circumstances. We are not doing this because of any current cases that we are aware of, it is purely a proactive measure.
The Coronavirus puts elderly people at high risk, particularly those with certain pre-existing conditions including cardiovascular disease, diabetes, chronic respiratory disease, hypertension, and cancer. This puts some of our residents at high risk, and to ensure their safety we have decided to take unprecedented measures.
We understand that this may cause anxiety or frustration in some instances, however we believe this is the best method of mitigating the risk to many of our residents living within our homes. Loved ones can still always be contacted by telephone, and during this time we will be setting up video chat facilities so friends and family can see and talk to their loved one face to face if they wish to do so. If you would like to speak with your loved one by video chat please don’t hesitate to contact the home your loved one resides in so this can be arranged.
If there is an extenuating circumstance where a visit is necessary, please call the home first so we can determine if the nature of your visit is necessary and whether we could arrange other plans for you such as a phone call, video chat, or special delivery which could be left at the front door for staff to collect.
We will be accepting new admissions during the lockdown period, however, there will be processes in place to ensure they pose no risk to existing residents and staff.
We would like to thank residents and their loved ones for their understanding and support during this time, we will be providing updates as the situation changes.